Property management services

Built for today’s real estate investor

Satisfying your property management needs

Tenant management

Be hassle-free with our services including tenant screening, lease agreement management, rent collection, and property inspections.

Maintenance oversight

Maintain your rental properties with ease. Keep your properties in pristine condition with our comprehensive management services.

Financial services

Offer comprehensive rental management services including tenant screening, rent collection, and financial reporting.

Frequently asked questions

Why should I choose AIM?

AIM stands out for its localized expertise, deep understanding of the local real estate market, and a commitment to providing comprehensive, strategic property management services. Our team is dedicated to maximizing the potential of your property.

How does AIM handle resident screening?

Resident screening is a crucial aspect of our property management process at AIM, designed to ensure a secure and harmonious living environment for all residents. Our resident screening process looks like:

  • Background Checks: We conduct thorough background checks to assess an applicant’s criminal history. We prioritize the safety and well-being of our community.
  • Credit Checks: While credit scores are a factor, we understand that individual circumstances vary. Our evaluation process takes into account various factors beyond credit scores to make informed and fair decisions.
  • Rental History: We review an applicant’s rental history to gauge their track record as a tenant. This includes assessments of previous rental payments, adherence to lease agreements and interactions with previous landlords.
  • Income Verification: Ensuring that residents have a stable income is vital. We verify income to confirm that applicants can comfortably meet their rental obligations.
  • Cosigner Consideration: In some instances, we may consider cosigners to support an application, particularly if an applicant faces challenges meeting income requirements independently.

Our screening process aims to be comprehensive yet fair, ensuring that qualified applicants are matched with suitable rental properties. For more detailed information on our screening criteria or to initiate the application process, please visit our website or contact our office.

What financial information and online access do I have as an owner?

AIM prioritizes transparency. As an owner, you have 24/7 online access to detailed financial reports, ensuring you stay well-informed about your property’s performance and status like:

  • Secure Owner Portal: As an AIM property owner you will have access to a secure online portal. This portal serves as your centralized hub for all financial information related to your property.
  • Real-Time Financial Updates: Our owner portal offers real-time updates on your property’s financial performance. Track income, expenses, and other financial metrics conveniently and efficiently.
  • Monthly Statements: Receive detailed monthly statements outlining your property’s financial transactions. These statements provide a clear breakdown of income, expenses, and any additional relevant financial information.
  • Transaction History: Access a comprehensive transaction history, allowing you to review and analyze past financial activities related to your property. This feature provides a complete overview of your property’s financial journey.
  • Expense Tracking: Stay informed about property-related expenses through our detailed expense tracking feature. This includes maintenance costs, repairs, and any other expenditures associated with your investment.
  • Direct Deposit: Experience hassle-free financial management with our direct deposit option. Your rental income is deposited directly into your designated account, streamlining the financial process for your convenience.
  • Tax-Ready Reports: Simplify tax preparation with our tax-ready financial reports. These reports are designed to provide the necessary information for accurate and efficient tax filing related to your property.
  • Responsive Support: If you ever have questions or need additional information, our responsive support team is ready to assist. Contact us through the owner portal, email, or phone, and we’ll promptly address your inquiries.

Our commitment is to empower you with the financial insights needed to make informed decisions about your property investment. The AIM owner portal is crafted to deliver a user-friendly and transparent experience, ensuring that you have all the tools required for successful property ownership.

Does AIM handle compliance with local regulations?

Absolutely. AIM is well-versed in local regulations, ensuring that your property management complies with all legal requirements. We prioritize adherence to local laws and ordinances to protect your investment.

How does AIM handle signage in the local community?

We strategically place community signage to enhance your property’s visibility. Our local expertise guides us in selecting the most effective locations to maximize exposure for your property.

Does AIM provide referrals within and beyond the community?

Yes, our extensive network allows us to provide both intra and inter-community referrals. Whether you are a local homeowner or an investor from outside Idaho, we connect you with qualified tenants through our well-established network.

How does AIM find residents for my property?

AIM employs a strategic approach, combining comprehensive marketing, personalized property showings, and meticulous tenant screening. Our local expertise allow us to attract high-quality residents efficiently. Through timely communication and tenant retention strategies, we ensure a positive tenant experience and maximize the potential of your rental property.

By combining proactive marketing, personalized interactions, and rigorous screening, AIM ensures that your property is occupied by reliable residents who value and respect your investment. Our commitment is to streamline the residents acquisition process, providing you with peace of mind and maximizing the potential of your rental property.

How involved do property owners need to be with AIM?

Property owners partnering with AIM benefit from a flexible engagement tailored to their preferences:

  • Hands-Off Management: For owners seeking minimal involvement, we offer complete property management, handling all aspects on their behalf.
  • Customizable Involvement: Owners can choose their level of participation, from approving major decisions to handling specific aspects of property management.
  • Transparent Communication: ihelpurent ensures open communication, keeping owners informed while respecting their preferred level of engagement.

Our approach empowers property owners to shape their involvement according to their unique preferences and priorities.

What are AIM’s property management fees?

Transparency is key at AIM. We openly communicate our fees, detailing the charges, their structure and whether they apply to owners or tenants. Clear communication ensures a transparent and satisfactory experience for our clients.

Who handles repairs on my property with AIM?

At AIM, we take the hassle out of property maintenance by providing comprehensive repair services. Here is how we manage repairs for your property:

  • Our Dedicated Maintenance Team: AIM uses a team of skilled professionals dedicated to handling property repairs promptly and efficiently.
  • Trusted Vendor Network: We have established partnerships with reliable vendors to ensure quality service at competitive rates, enhancing the value of your investment.
  • Proactive Maintenance Approach: From routine upkeep to addressing emergency repairs, our team takes a proactive stance to maintain the condition and functionality of your property.
  • Owner Involvement Options: Depending on your preference, we offer different levels of owner involvement in the decision-making process regarding repairs.

What types of properties does AIM manage?

AIM specializes in managing various property types to cater to diverse client needs. Our portfolio includes:

  • Single-Family Homes: We provide comprehensive management services for individual houses, ensuring optimal tenant satisfaction and property value.
  • Multifamily Residences: AIM efficiently manages multifamily properties, overseeing the unique challenges and opportunities that come with multiple tenants.
  • Apartments: Whether you own a small apartment complex or a larger unit, our team is well-equipped to handle the intricacies of apartment property management.
  • Homeowners Associations (HOAs): AIM extends its services to community management, ensuring HOAs operate smoothly, fostering a positive living environment.

How long will it take to rent my unit with AIM?

While rental timelines vary, ihelpurent assures owners that we prioritize efficiency. Our transparent approach includes explaining the screening and placement process, giving clients insights into the typical duration while acknowledging individual cases may differ.

What are the qualifications for potential property owners to avail AIM’s management services?

At AIM, we make the process of partnering with us for property management services straightforward. Here is an overview of the qualifications for potential property owners:

  • Property Type: AIM manages a variety of property types, including Single and Multifamily homes, apartments, and properties within Homeowners Associations (HOAs).
  • Property Location: We manage properties in Treasure Valley covering Boise, Meridian, Nampa, Caldwell, Kuna, Star and Eagle. Contact us to discuss your property’s location and confirm eligibility.
  • Service Agreement: We require property owners to enter into a service agreement outlining the terms and conditions of our management services. This agreement helps establish clear expectations for both parties.
  • Property Condition: To ensure the best management outcomes, we assess the condition of the property. This may include routine inspections and maintenance evaluations.
  • Clear Communication: Open and transparent communication is essential. We value property owners who are actively involved in discussing goals, preferences, and any specific requirements.
  • Legal Compliance: Property owners must adhere to local and state regulations regarding rental properties. ihelpurent ensures that all managed properties comply with applicable laws.

If you are a potential property owner interested in our management services, reach out to our team for a personalized consultation. We will discuss your property, address any specific concerns, and provide detailed information about how AIM can elevate your property management experience.

How can I connect with AIM for more detailed information?

Connecting with AIM is easy, and we are here to provide you with all the information you need. The steps to get in touch with us are;

  • Contact Information: Visit our “Contact” page on the website, where you will find our phone number, email address, and a convenient online inquiry form. Choose the method that suits you best.
  • Phone: Give us a call during our business hours, and our friendly team will be ready to assist you. We are committed to providing prompt and informative responses to your queries.
  • Email: If you prefer written communication, you can send us an email at [email protected]. Feel free to outline your questions or specific information you are seeking and will respond promptly.
  • Online Inquiry Form: Visit our website and fill out the online inquiry form with your details and questions. This allows you to provide specific information about your needs, and our team will reach out to you directly.
  • Application Review: Our team will thoroughly review your application, considering factors like rental history, creditworthiness, and references.
  • Application Status: Check the status of your application through our online portal. We strive to provide timely updates on the progress.
  • Visit Our Office: For a more personalized interaction, you’re welcome to visit our office in Boise, Idaho. Schedule an appointment in advance to ensure that the relevant team members are available to assist you.

Whether you are a potential tenant, property owner, or someone interested in our services, we are here to provide comprehensive and detailed information. AIM values open communication and strives to make the process of connecting with us as seamless as possible.

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