Resident services

Professional resident services in the Idaho

Who we serve

I’m a resident

Be hassle-free with our services including tenant screening, lease agreement management, rent collection, and property inspections.

I’m looking for a home

Maintain your rental properties with ease. Keep your properties in pristine condition with our comprehensive management services.

Frequently asked questions

How does AIM handle resident screening?

Tenant screening is a crucial aspect of our property management process at AIM, designed to ensure a secure and harmonious living environment for all residents. Our resident screening process looks like:

  • Background Checks: We conduct thorough background checks to assess an applicant’s criminal history. We prioritize the safety and well-being of our community.
  • Credit Checks: While credit scores are a factor, we understand that individual circumstances vary. Our evaluation process takes into account various factors beyond credit scores to make informed and fair decisions.
  • Rental History: We review an applicant’s rental history to gauge their track record as a tenant. This includes assessments of previous rental payments, adherence to lease agreements and interactions with previous landlords.
  • Income Verification: Ensuring that residents have a stable income is vital. We verify income to confirm that applicants can comfortably meet their rental obligations.
  • Cosigner Consideration: In some instances, we may consider cosigners to support an application, particularly if an applicant faces challenges meeting income requirements independently.

Our screening process aims to be comprehensive yet fair, ensuring that qualified applicants are matched with suitable rental properties. For more detailed information on our screening criteria or to initiate the application process, please visit our website or contact our office.

How does AIM handle lease expirations and renewals?

Our approach to lease expirations and renewals is designed with your convenience and investment goals in mind. We handle this crucial aspect of property management by:

  • Timely Notifications: As a property owner, you will receive timely notifications well in advance of lease expirations. This proactive communication allows you to plan and make informed decisions regarding the future of your property.
  • Strategic Renewal Options: Our team assesses the market conditions, property performance, and your specific goals when considering lease renewals. We present you with strategic options, including potential rent adjustments based on the current market trends.
  • Transparent Communication: We believe in transparent communication throughout the lease renewal process. You’ll receive clear insights into tenant feedback, property condition assessments and any recommendations for maximizing returns on your investment.
  • Owner Preferences Considered: Your preferences as a property owner are paramount. Whether you prefer long-term leases for stability or shorter terms for flexibility we take your preferences into account when managing lease expirations and renewals.
  • Efficient Renewal Process: AIM streamlines the renewal process, making it efficient and hassle-free. From preparing necessary documentation to coordinating with tenants, our goal is to ensure a seamless transition from one lease term to another.
  • Customized Solutions: Every property is unique, and so are the circumstances surrounding lease renewals. Our team provides customized solutions tailored to the specific needs of your property, ensuring that the renewal process aligns with your overall investment strategy.

We are here to provide the personalized support you need for a successful and rewarding property ownership experience.

How does AIM collect rents?

AIM offers a waiting list option for in-demand properties. This professional touch adds value to our management services, showcasing our commitment to quality and efficiency, making us a sought-after choice for tenants and property owners alike.

How do I qualify to live in an AIM-managed property?

Qualifying for an AIM-managed property is a simple process and we aim to make it transparent for our prospective residents. Here is a guide to help you understand the qualification criteria:

  • Income Requirement: We typically require residents to have a steady income that demonstrates their ability to meet rental obligations. The specific income threshold may vary depending on the property and details can be discussed during the application process.
  • Criminal History: While we conduct background checks. We assess each case individually, considering factors such as the nature and severity of the offense.
  • Cosigner Acceptance: In some situations, a cosigner may be accepted to support an application, especially if an applicant does not meet the income requirements independently. Terms and conditions for accepting cosigners can be discussed during the application process.
  • Credit Scores: While credit scores are considered, we do not rely solely on them to make a decision. We understand that individuals may have unique circumstances and our evaluation process takes various factors into account.

To initiate the application process and learn more about the specific requirements for a particular property, please visit our website or contact our office. We strive to provide clear and concise information to ensure a smooth and efficient application experience for our tenants.

How do I apply to live in an AIM-managed rental property?

Qualifying for an AIM-managed property is a simple process and we aim to make it transparent for our prospective residents. Here is a guide to help you understand the qualification criteria:

  • Visit Our Listings: Explore our available rental properties on our website to find the one that suits your preferences and needs.
  • Submit an Application: Once you have identified a property, navigate to the property listing and click on the “Apply Now” button. This will direct you to our secure online application platform.
  • Complete the Application: Fill out the application form with accurate and relevant information. Ensure all required fields are completed to expedite the processing.
  • Provide Necessary Documents: Upload any supporting documents requested in the application, such as proof of income, identification and rental history.
  • Application Review: Our team will thoroughly review your application, considering factors like rental history, creditworthiness, and references.
  • Application Status: Check the status of your application through our online portal. We strive to provide timely updates on the progress.
  • Lease Signing: Upon approval, we will guide you through the lease signing process, ensuring you understand all terms and conditions.

Applying with AIM is designed to be straightforward and efficient, allowing you to secure your desired rental property with ease. If you have further questions or need assistance during the application process, feel free to reach out to our dedicated team. We look forward to welcoming you to an AIM-managed home!

What amenities and services does AIM offer to enhance the resident experience?

At AIM, we are committed to curating an exceptional living experience for our residents. Our properties are thoughtfully designed to offer a wide array of amenities and services, elevating your day-to-day life. From well-equipped fitness centers to inviting community spaces, we aim to cater to various lifestyle preferences.

Our responsive maintenance teams ensure that your living environment remains in optimal condition. Whether you are looking for a tranquil space to unwind or seeking opportunities to connect with neighbors, AIM properties are designed to meet your needs. We believe in prioritizing resident well-being and creating living spaces where you can truly thrive.

How can I connect with AIM for more detailed information?

Connecting with AIM is easy, and we are here to provide you with all the information you need. The steps to get in touch with us are;

  • Contact Information: Visit our “Contact” page on the website, where you will find our phone number, email address, and a convenient online inquiry form. Choose the method that suits you best.
  • Phone: Give us a call during our business hours, and our friendly team will be ready to assist you. We are committed to providing prompt and informative responses to your queries.
  • Email: If you prefer written communication, you can send us an email at [email protected]. Feel free to outline your questions or specific information you are seeking and will respond promptly.
  • Online Inquiry Form: Visit our website and fill out the online inquiry form with your details and questions. This allows you to provide specific information about your needs, and our team will reach out to you directly.
  • Application Review: Our team will thoroughly review your application, considering factors like rental history, creditworthiness, and references.
  • Application Status: Check the status of your application through our online portal. We strive to provide timely updates on the progress.
  • Visit Our Office: For a more personalized interaction, you’re welcome to visit our office in Boise, Idaho. Schedule an appointment in advance to ensure that the relevant team members are available to assist you.

Whether you are a potential tenant, property owner, or someone interested in our services, we are here to provide comprehensive and detailed information. AIM values open communication and strives to make the process of connecting with us as seamless as possible.

How can I access information about upcoming available rentals managed by AIM?

  • Visit Our Website: Stay connected with AIM by regularly checking our website, where we consistently update our list of available rental properties.
  • Explore New Listings: Our online platform is designed to showcase new listings promptly. Explore each property listing to discover its unique features, amenities, and leasing details.
  • Transparent Information: At AIM, we prioritize transparency. Our website provides comprehensive information about each property, ensuring you have all the details necessary to make informed decisions.
  • Property Features and Location: Delve into the specifics of each property, including its features, location advantages, and any other relevant information that matters to you.
  • Ease of Navigation: Our website is user-friendly, offering an easy and efficient way to navigate through various properties, making your search for the perfect rental home hassle-free.

By leveraging our online platform, you empower yourself with the information needed to find the ideal rental property that aligns with your preferences and lifestyle.

Feel free to reach out if you have more specific questions or if there is anything else we can assist you with!

Need to get in touch?

We strive to respond to your inquiries as soon as possible. To get in touch by email, please use the dropdown form at the bottom.

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